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Have a question about Jollycons?

Check out the most frequently asked questions

File (types) & Customization

Everything you need to know about the nature and customization options of the downloadable icon files.

Am I able to alter the stroke width of an icon?

All individual Jollycons icons are filled outlines. What this means is if you scale the icons up/down, the stroke width will relatively scale up/down along with the total icon size. Depending on your design/edit tool you may be able to add an additional stroke to the icon. However, the icons aren't exported in a way to allow for the stroke width to be altered.

What size are Jollycons icons?

All icons have been designed to fit a 24px canvas taking into account individual perceived shape sizes. What this means is every single icon is contained within 24px bounds.

What file types do the icons come in?

Each icon set of 15 icons comes as a Sketch (.sketch) file, Figma (.fig), Adobe XD (.xd) and Adobe Illustrator (.ai) file containing single vector shaped layers and an IconJar (.iconjar) file including a set's icons with relevant tags. Besides that each individual icon in the set is available in the following file types: Portable Network Graphics (.png), Scalable Vector Graphics (.svg) and Portable Document Format (.pdf).

What bitmap image sizes do the icons come in?

The png of the icons come in their native 24x24px size, as well as 48x48px, 72x72px and 96x96px. The 48px and 72px size equivalents are also suitable to use as @2x and @3x retina versions of the 24px icon .pngs.

Future updates to Jollycons

Answers to your questions about the amount of icon sets that will be added after Jollycons.com has been launched.

How many sets will be included in total?

A new icon set will be added to Jollycons every week for at least 13 weeks after launch, amounting to a total of 25 icon sets at a minimum. This means you're entitled to download any additional icon set that's added to Jollycons in case the total of icon sets ends up being more than 25.

When and how will Jollycons be updated with new icon sets?

Upon launch Jollycons exists of 12 icon sets. These sets are available both as individual sets as well as bundles in the full Jollycons collection. A new icon set will be added to Jollycons every week for at least 15 weeks after launch, amounting to a total of 25 icon sets at a minimum. This means you're entitled to download any additional icon set that's added to Jollycons in case the total of icon sets ends up being more than 25.

If you've purchased the full Jollycons collection you will receive an email every time a new icon set has been added.

What does the 'full Jollycons collection' entail/include?

The 'full Jollycons collection' refers to the group of all icon sets that are available now and after future updates/additions. Buying the full Jollycons collection entitles you to the icon sets that are available on Jollycons at the moment of purchase as well as.

Purchases & payments

All of your questions regarding purchases and payments of Jollycons icon sets answered.

I'd like to to purchase individual icons. Is that also possible?

Unfortunately that is not possible. Icons are available for sale per 15 as icon sets, or together with all other icons as the full Jollycons collection (at a discounted price).

What payment methods are supported?

Jollycons supports credit card payments and PayPal payments (including credit cards payments through PayPal).

When/how do I get the icons after purchase?

As soon as you've succesfully completed the checkout process and payment, you will be sent an email sent that contains a button that says View your order. Clicking this button will open a webpage that will trigger the download of your purchased icon set(s).

How can I get a refund?

No refund will be offered for products once sold. Since they are digital files, all symbols are not refundable or exchangeable. However, files can be replaced if damaged or lost. Simply send us an email.

Do I get an invoice for my purchase?

After you've made a success payment on the Jollycons checkout, you will be sent an email sent that contains a text link that says Click here to download your PDF receipt. Clicking on the link will open a pdf receipt of your order in your browser.

Miscellaneous

Answers to questions that don't fall into any of the categories above.

How do I unsuscbribe from Jollycons newsletters?

In each email relating to Jollycons updates you will find an unscribe text link at the bottom. Click this text link to stop receiving Jollycons newsletters.

How do I get my contact data (as entered on Jollycons.com) removed all together?

Although we won't sent you any more emails after you've unscrubed using the above-mentioned method you are of course entitled to have your contact data permanently erased. If you wish to have your contact data permanently erased, please email us and make sure you mention the email address you've used to sign up for the Jollycons newsletter (or during the checkout process).

Who has created Jollycons?

Jollycons is a project by Yummygum, a design Agency from Amsterdam the Netherlands. The Yummygum team has always had a soft spot for icons and designing icons. If you're looking to hire Yummygum for a custom icon project, please don't hesistate to get in touch.

How can I propose an additional set theme?

If there is a theme in particular you feel is missing from Jollycons, please let us know. Email us and tell us what theme you'd like to see added to Jollycons.

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